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People and Profiles

People are how Gentle Journeys makes content personal. Every Story, Routine, and Token Board is built around a real person, with the real people in their life showing up too, and pets can appear in Stories and Routines right alongside them. From here you add and edit people and pets, keep the real places and things in their world, and jot the notes that shape everything you make next.

What it is

Your account holds a roster, and there are three kinds of members. First is the main person, sometimes called a profile, who the content is built for. Alongside them are support people: the family, teachers, and helpers who appear inside that person's content. A support person can belong to one profile, several, or all of them. And there are pets: the animals in their life, added the same way and able to show up in Stories and Routines just like the people do.

Every person has a name, an age, an appearance description, and a cartoon-style avatar. A pet is the same minus the age: a name, the kind of animal, an appearance, and an avatar. That's what lets the person see themselves, and the people and pets they know, inside what you make.

World is on the Personalization page and inside Personalize in chat. It holds saved illustrations of familiar places and things. The chat section also shows people and pets. Memory holds manual notes for the assistant in chat; it supplies up to the 20 newest active notes for the selected person.

One person is active at a time, which scopes the whole app to them. Premium accounts with more than one profile also get an 'Everyone' mode.

How it works

  1. Add a profile

    From the Personalization hub, select "Add Profile." The first person is set up in the creation chat; adding another opens a three-step wizard: Who, Photo, Approve.

  2. Enter the details

    Give a first name and an age from 1 to 100. The name is fixed once you save it, so use the name the person goes by.

  3. Set the appearance

    Upload a photo, take one if you're on a phone, or write a description instead. JPG or PNG, up to 20MB. A photo is used to create the avatar and an appearance description, then discarded. It's never stored. The describe form has two fields: "Describe appearance" for hair, eyes, build, and glasses, and "Usually wears" for their everyday clothes (garments and colors, optional). From a photo, the clothes become the "Usually wears" outfit on their own. That outfit is what they wear in every picture unless a Story or Routine calls for something else.

  4. Generate the avatar

    Usually under a minute. Slow days can take two. The screen updates on its own, so there's no need to refresh.

  5. Review

    Approve the avatar ("That's {name}") or try a different photo.

  6. Add support people

    Open the support person page and enter what the main person calls them (for example "Grandma Linda"), a relationship, and an appearance. With more than one profile, you also answer "Who does this support person belong to?" with a checkbox per profile plus an Everyone option, and you can change that answer later by editing them. A main person has to exist first.

  7. Add a pet

    Same flow, one toggle. At the top of the add screen, switch Person to Pet. The age field goes away and the relationship question becomes "What kind of animal?" Give the pet's name, the kind of animal, and a photo or description, and an avatar is generated. Mention the pet by name when creating and it shows up in Stories and Routines.

  8. Add someone from the chat

    In the creation chat, choose Add a photo in the "+" menu, then A person or pet, and the assistant asks for the name and the relationship or kind of animal. With more than one profile, the add card asks "For {name} only" (the default) or "Everyone". People and pets shared with Everyone are available in every person's chat.

  9. Keep places and things in World

    The "{Name}'s World" section holds illustrated versions of real places (a bedroom, a classroom, Grandma's house) and real things (a blue blanket, a favorite cup). Filter with the All, Places, and Things chips, and click any card to open its edit page, where you can rename it, change who it belongs to, view the illustration full size, or delete it. Cards shared with every profile carry a quiet "Everyone" pill. In the chat's Personalize sheet, {Name}'s world groups Places, Things, and People and pets. Add a photo works from an empty or populated section and saves for the current person. Cancel returns without adding an item; a successful save refreshes the section and the "+" menu.

  10. Add a place or a thing

    Use "Add Item" on the World heading. Step one asks whether you're adding a place or a thing, then takes a name and any details that matter, plus who it's for if you have more than one profile. Step two needs a photo, which you can upload or take on a phone, and it's required here with no describe-instead option. Step three shows the illustration and you Keep it, Refine picture, or Don't keep it. Leave before deciding and it waits in World with a "Needs review" badge. You can also add one from the creation chat: Add a photo in the "+" menu, then A place or A thing under What is this? Keep it saves the illustration. A place kept while drafting is added to clearly matching pages or steps. If matching fails, it stays saved; choose Retry or Skip for this draft before creating.

  11. Personalize from the chat

    Tap the picture and name in the message box to open Personalize {name}. Age and {Name}'s clothing save when you leave the field, press Enter, or close. The clothing description is "Default outfit if none is specified to assistant during creation." Invalid or failed changes keep your edits with Retry. Saved confirms success. The avatar pencil opens the photo or description flow; the new avatar saves when made. Narration voice shows the saved voice's name, description and sample control. Playing a sample does not select it. Change opens the list; selecting saves immediately, a failed change restores the saved voice, and Done closes the list. A ready recorded voice follows the existing plan rules. Below it, {Name}'s world groups Places, Things, and People and pets with one Add a photo action. Adding or canceling returns to the same person and chat with pending edits intact. A successful save refreshes the world and the "+" menu. The name cannot be changed.

  12. Write notes in Memory

    Open Memory on a main person's edit page or from the chat. The introduction says "Add instructions or notes to guide the assistant in chat." The field gives an example: "Use short sentences" or "He loves trains". Write up to 200 characters, then Remember this. Notes are manual. Each note has a three-dot menu with Edit and Remove. Failed saves keep your text for retry. Secondary help explains that the assistant receives up to the 20 newest active notes for the selected person; your current request takes precedence.

  13. Switch the active person

    Use the person switcher in the dashboard header to focus the app on one person. It appears once you have at least one person. On the creation chat it reads "For {name}". With more than one profile on a plan that allows it, picking someone else there starts a new chat for them, and the app asks first if a chat or draft is under way.

Good to know

The product serves all ages, and profiles support ages 1 to 100 with an adult framing for people 18 and up. The profile-creation web address still includes "kid" in it. That's leftover naming, not a limit on who a profile is for.

Plans and limits

Free
One main profile. Avatar creation is included, and you can add unlimited support people and pets. World and Memory are included too.
Premium
Unlimited main profiles. Support people, pets, World, and Memory stay free and unlimited.
GentleVoice
Unlimited main profiles, the same as Premium.

Common questions

Troubleshooting

What it does not do

  • Memory is for main people only. Support people and pets have no Memory section of their own.
  • Pets are never profiles. They have no age, no narration voice, no planner, and they never appear on a Token Board.
  • There's no species picker or breed list. The kind of animal is free text, like appearance.
  • The add-a-place-or-thing wizard has no describe-instead option. That one needs a photo.
  • Paid plans have no numeric profile cap. Multi-profile is a yes/no entitlement, not a limit you can hit.
  • Age is a number with no date of birth, and analytics only ever sees an age band.
  • Photos aren't kept. They're used to create the avatar or illustration and a short description, then discarded.
  • Support people have no cap, on any plan.
  • A roster stays inside one account. No cross-account or shared access.
  • A main person can't be renamed after creation, on either surface. Age, description, "Usually wears," and avatar stay editable.

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