Create and Personalize
Creating with Chat
Chat is how you make Stories, Routines, and Token Boards in Gentle Journeys. You tell the assistant what you need for one person. From there it drafts the content, and you confirm before anything is built. No forms or builder screens, just a conversation.
What it is
Every Story, Routine, and Token Board starts here. You have a conversation with an assistant that writes for one person at a time and creates one of those three. Instead of a separate builder, the assistant drafts and you confirm.
The assistant writes text only. Pictures and audio come after you confirm, not while you're talking. It can run a web search when it needs current information, and it can read what a Story, Routine, or Token Board you already made contains when you ask about one.
You can also share a photo of a real place, like their room or their classroom, or a real thing, like a favorite cup, and the illustrations can look like the real thing. We use the photo to make your content, then delete it permanently. The message box has its own row of controls: the "+" (Add a photo, recent saved items, and See all saved), a pill with the person's picture and name that opens Personalize, and Memory.
How it works
Open the chat
Open the Create tab in the bottom navigation, which goes straight into the chat. A new account agrees to AI generation on a card inside the chat during setup; if you already have a person but haven't agreed yet, you'll agree once before the chat appears (we use the first names, photos, and descriptions you add to generate your content). Right after setup, the conversation simply continues under the approved picture, with no launcher cards until your next visit. If you have more than one profile and haven't picked an active person, you'll choose who this is for. The header shows who the chat is for: "For {name}".
Say what you need
The chat opens on {name}'s picture and the heading "What would you like to help {name} with?" On desktop, four starting points follow: Prepare for something new, Build a step by step routine, Work through a difficult moment, and Fun or interesting story. Smaller screens show three, leaving out Work through a difficult moment. Tap one and it goes out as your message; the assistant comes back with one short question and a few examples for {name}'s age, and nothing is created yet. The place card offers Add a photo when no places are saved, Start a Journey for one saved place, or Choose a place for several. Pick a place to send "Use my saved {place}." The chooser also offers Add another place and a filter for longer lists. How photos are used, under the card, opens a separate in-app explanation: photos become reusable illustrations, and the original is permanently deleted after the illustration is made. Close it with Got it, the close control, Escape or Back, or the backdrop. Or just type what you need, including a Token Board, in your own words. On desktop the message box starts between the heading and the starting points and moves to the bottom after your first message.
Add from the "+" menu
The "+" opens Add a photo, up to three most recently saved places, things, people or pets, then See all saved. Recent rows show the kind, name and picture; picking one fills the message box without sending. See all saved is always available and opens the full picker, including its loading, empty and retry states. The picker has a filter above eight items. Both routes keep the current person's access and sharing rules, and newly saved items appear in the same session. Add a photo says "Add people, places or items" and opens the file picker on desktop or Take a photo / Choose from library on mobile. The photo waits under What is this?, with "Add once to reuse for future Journey creations" and choices A place, A thing, or A person or pet. The X removes it; Send sends your text without the waiting photo. Picking a saved item keeps the keyboard closed on touch screens. Memory and Personalize remain separate controls.
Answer what it still needs
For your first creation after onboarding, give a topic and one relevant personal detail. The assistant asks one focused question if either is missing or an important choice is unclear. You can ask to keep discussing the plan before it drafts.
Check its plan
For that first creation, a clear topic and relevant detail bring the draft in the same reply, with assumptions above it. Returning creators keep the planning flow: a complete request gets a draft; important assumptions get a plan to review first. Press Create story or Create routine when ready.
Confirm before anything is built
For a Story or a Routine, the assistant shows a preview card with the drafted pages or steps, an option to include narration, and one button: "Create story" or "Create routine." Nothing is generated until you press it. Longer drafts show the first three rows; Show more reveals the rest. Tap a row to edit it. Phones and tablets open a sheet with text, Move up, Move down, Remove and Save; desktop edits stay in the row. Undo restores a removed row, and the last row cannot be removed. Include narration is a switch. The pictures use the version you confirm. You can also describe a change and the assistant shows a new version. A Token Board works differently: the assistant shows a plain-text summary (the goal, the reward, and how many tokens are needed) and asks "Does this look right?" Reply yes and the board is created right away, with no preview card. Routine editors keep Name of step and Step instructions visible, with Used for voice guidance beside or below the second label. Touch editors open without the keyboard; tap a field to type.
Watch it generate
Each picture appears in its page or step row as it finishes, with placeholders for the pictures still on the way. The preview stays visible while the progress readout reports real milestones: setting things up, saving the written content, then a live picture count ("Painting picture 2 of 6..."), then finishing up. Under it, an honest duration line: "Usually a minute or two. Slow days can take longer." A Stop waiting control sits beside the bar for a Story or Routine. A Token Board shows a spinner and "Usually under a minute." instead, with no stop control.
Land on your content
A Story or Routine opens a Preview & Edit screen, ready to edit and not read-only, for everyone including free accounts. A Token Board opens the board. If you shared a photo of a place or thing for it, its illustration card is there too: Keep it saves it for next time, and Don't keep it lets it go.
Quick replies
Some questions come with suggestion pills under them. Every pill has the same outlined style. A pill that is a complete answer, like "Yes," sends as your reply the moment you tap it. A pill ending in "..." is a fill-in template, like "His name is...": tapping that one drops the text into the message box with the cursor ready, so you finish the sentence and send it yourself.
Plans and limits
- Free
- 5 free creations, any mix of Stories, Routines, and Token Boards. These are lifetime creations: each one you make is spent for good and never resets. Use them all and the chat is replaced with an upgrade screen. You can edit a Story or Routine right after making it; coming back later to edit it is Premium.
- Premium
- Unlimited Stories, Routines, and Token Boards, plus editing a saved Story or Routine anytime, including through "Edit with chat."
- GentleVoice
- Unlimited Stories, Routines, and Token Boards, and the same editing as Premium. Recording your own narration voice is set up separately under GentleVoice.
Common questions
Troubleshooting
What it does not do
- Generate illustrations or audio during the conversation. Those come only after you confirm.
- Resume past conversations. Each chat starts fresh.
- Edit Token Boards. They have no edit path, so to change one you delete it and make a new one.
- Create main profiles or day-planner entries. Chat can add a support person or a pet to the circle, illustration included, but the person a Journey is for is added in Personalization.
- Accept voice input, or files other than one photo (JPEG or PNG) per message.
- Store a shared photo, ever. Only an illustration you approve, plus its written description, lives on.
- Ask whether to keep a photo. Approving its illustration is what saves it.
- Move a chat to a different person. Switching who it's for starts a new chat.
- Attach a place or a thing to a Token Board. The Using bar is a Story and Routine feature.
- Show a preview card or a review step for Token Boards on either platform.
Still need a hand?
If you did not find what you were looking for, send us a note. We read every message and usually reply within a day.
Contact us